Community Health Officers (CHOs) supervise the CHAs inorder to ensure they fulfil their performance goals and provide high-quality healthcare services. It was clear from a recent meeting in Korogocho (which is an urban informal settlement) with both CHOs and CHPs that CHOs frequently endure higher stress levels than CHPs.The CHOs expressed that their stress stems […]

Mercy* is a Community Health Promoter (CHP) in Viwandani, an informal settlement in Nairobi, Kenya. The name Viwandani, which means “Industries” in Kiswahili, reflects the settlement’s proximity to numerous factories. It is a place known for its bustling workforce, narrow pathways, and a maze of loosely hanging electrical wires—some dangerously exposed. Navigating these precarious conditions […]